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164 40 KISTA - Sweden
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164 40 KISTA - Sweden
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FAQ
Our most asked questions
Some of the most asked questions. Don't hesitate to contact us if you have any other question.
Which supplier do you have integrated in the products?
With more than 100 many of your suppliers will be already integrated into our products. We work closely with our customers and are constantly increasing the number of suppliers connected. Click the here to see which suppliers we have connections to.
What should I do if I forget my login details?
If you've forgotten your login details contact your internal system administrator and request a new password. If your company uses SSO (single sign on) follow your normal login / password reset procedure.
I can't find the product I am looking for in ProductGuide?
If you don't find the product your are looking for there is several different potential reasons. In ProductGuide there is a simple and intuitive function to show the most common reasons the product is not available. It is access with the "missing product" function link in ProductGuide web. The page will display the reason and how to resolve it. If you still don't find the product or need assistance to resolve the issue contact our support on mail support@fssystem.se.
What part of the purchasing process is handled in Business Integration Server?
The solution handles all aspects of the purchasing process from purchase order to the supplier until the invoice is in the accounts payable. When interacting with your suppliers they normally talk about purchase orders, order response, dispatched advice and invoice.